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Give 'em the Pickle Customer Service online
https://leadershipcenter.osu.edu/events/give-em-pickle-customer-service-online-2
We’re all in the same business, the people business. It’s not what we make or sell that’s ... critical; it’s how we take care of the people who buy it. Our job is to make customers (internal and ... extra things you do to make people happy. It may be doing something extra for a customer or sending ...
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Pharmaceutical Waste, National Drug Take Back Campaign
public health issue. According to the 2019 National Survey on Drug Use and Health, 9.7 million people ... misused prescription pain relievers, 4.9 million people misused prescription stimulants, and 5.9 million ... people misused prescription tranquilizers or sedatives in 2019. The survey also showed that a majority of ...
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Resilient Leadership online
https://leadershipcenter.osu.edu/events/resilient-leadership-online-0
you may have felt like you were on top of the world, and other days not so much. Luckily, people tend ...
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Emotional Intelligence for Leaders online
https://leadershipcenter.osu.edu/events/emotional-intelligence-leaders-online
Intelligence has a huge impact on your success as a leader. Research shows that people with strong emotional ...
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Leading from Wherever You Are online
https://leadershipcenter.osu.edu/events/leading-wherever-you-are-online-0
means to lead up, down and sideways. • Learn ways to deal with difficult people. • ...
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Problem-Solving, Teamwork and Creativity for Success
https://leadershipcenter.osu.edu/events/problem-solving-teamwork-and-creativity-success-2
a task? Why they problem solve differently than you? Why some people think “inside the box” and others ...
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Communicating to be Understood online
https://leadershipcenter.osu.edu/events/communicating-be-understood-online-1
a relationship. In this workshop we will explore how people communicate differently and how you can use your ... strengths to build relationships with your team and increase people's feeling of being heard. Through ...
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Leadership Compass online
https://leadershipcenter.osu.edu/events/leadership-compass-online-1
be nearly so many people walking around in borrowed postures, spouting secondhand ideas, trying ...
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Applying Your Strengths @ Work online
https://leadershipcenter.osu.edu/events/applying-your-strengths-work-online-1
your organization. The Gallup organization has found through its research that: People who know their ...
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Mission Possible: Positive Leadership online
https://leadershipcenter.osu.edu/events/mission-possible-positive-leadership-online-2
test is to observe the way people react to you when you walk into a room. Are people happy to see you? ...