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  1. Give 'em the Pickle Customer Service online

    https://leadershipcenter.osu.edu/events/give-em-pickle-customer-service-online-2

    We’re all in the same business, the people business.  It’s not what we make or sell that’s ... critical; it’s how we take care of the people who buy it.  Our job is to make customers (internal and ... extra things you do to make people happy.  It may be doing something extra for a customer or sending ...

  2. Applying Your Personality Type to Build Your Leadership Skills (MBTI) online

    https://leadershipcenter.osu.edu/events/applying-your-personality-type-build-your-leadership-skills-mbti-online-0

    people who differ from you.  Understanding your MBTI is self-affirming and encourages cooperation with ...

  3. Communicating to be Understood online

    https://leadershipcenter.osu.edu/events/communicating-be-understood-online-1

    a relationship. In this workshop we will explore how people communicate differently and how you can use your ... strengths to build relationships with your team and increase people's feeling of being heard. Through ...

  4. Resilient Leadership online

    https://leadershipcenter.osu.edu/events/resilient-leadership-online-0

    you may have felt like you were on top of the world, and other days not so much.  Luckily, people tend ...

  5. Emotional Intelligence for Leaders online

    https://leadershipcenter.osu.edu/events/emotional-intelligence-leaders-online

    Intelligence has a huge impact on your success as a leader. Research shows that people with strong emotional ...

  6. Problem-Solving, Teamwork and Creativity for Success

    https://leadershipcenter.osu.edu/events/problem-solving-teamwork-and-creativity-success-2

    a task? Why they problem solve differently than you? Why some people think “inside the box” and others ...

  7. Mission Possible: Positive Leadership online

    https://leadershipcenter.osu.edu/events/mission-possible-positive-leadership-online-2

    test is to observe the way people react to you when you walk into a room. Are people happy to see you? ...

  8. Leading from Wherever You Are online

    https://leadershipcenter.osu.edu/events/leading-wherever-you-are-online-0

    means to lead up, down and sideways. •           Learn ways to deal with difficult people. •           ...

  9. Eastern Agricultural Research Station

    https://oardc.osu.edu/facility/eastern-agricultural-research-station

    reduce injury to both beef cattle and the people who work with them. This animal behavior and ...

  10. Leadership Compass online

    https://leadershipcenter.osu.edu/events/leadership-compass-online-1

    be nearly so many people walking around in borrowed postures, spouting secondhand ideas, trying ...

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