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  1. Give 'em the Pickle Customer Service online

    https://leadershipcenter.osu.edu/events/give-em-pickle-customer-service-online-2

    We’re all in the same business, the people business.  It’s not what we make or sell that’s ... critical; it’s how we take care of the people who buy it.  Our job is to make customers (internal and ... extra things you do to make people happy.  It may be doing something extra for a customer or sending ...

  2. Applying Your Personality Type to Build Your Leadership Skills (MBTI) online

    https://leadershipcenter.osu.edu/events/applying-your-personality-type-build-your-leadership-skills-mbti-online-0

    people who differ from you.  Understanding your MBTI is self-affirming and encourages cooperation with ...

  3. Communicating to be Understood online

    https://leadershipcenter.osu.edu/events/communicating-be-understood-online-1

    a relationship. In this workshop we will explore how people communicate differently and how you can use your ... strengths to build relationships with your team and increase people's feeling of being heard. Through ...

  4. Resilient Leadership online

    https://leadershipcenter.osu.edu/events/resilient-leadership-online-0

    you may have felt like you were on top of the world, and other days not so much.  Luckily, people tend ...

  5. Emotional Intelligence for Leaders online

    https://leadershipcenter.osu.edu/events/emotional-intelligence-leaders-online

    Intelligence has a huge impact on your success as a leader. Research shows that people with strong emotional ...

  6. Supporting Our Military & Veteran Students

    https://advancement.cfaes.ohio-state.edu/newsletter/cfaes-connect/november-2017/supporting-our-military-veteran-students

    navigating university and military life can be a challenge. Stephanie Dampney, a senior majoring in animal ...

  7. Mission Possible: Positive Leadership online

    https://leadershipcenter.osu.edu/events/mission-possible-positive-leadership-online-2

    test is to observe the way people react to you when you walk into a room. Are people happy to see you? ...

  8. Problem-Solving, Teamwork and Creativity for Success

    https://leadershipcenter.osu.edu/events/problem-solving-teamwork-and-creativity-success-2

    a task? Why they problem solve differently than you? Why some people think “inside the box” and others ...

  9. Leading from Wherever You Are online

    https://leadershipcenter.osu.edu/events/leading-wherever-you-are-online-0

    means to lead up, down and sideways. •           Learn ways to deal with difficult people. •           ...

  10. First Run Friday: Leadership and Empathy Online

    https://leadershipcenter.osu.edu/events/first-run-friday-leadership-and-empathy-online

    in popularity, but in the people you serve. I found that my life got bigger when I stopped caring ... about what other people thought about me. You will find yours will too. Stay focused on what really ... matters. There will be times when your resolve to serve humanity will be tested. Be prepared. People will ...

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