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Give 'em the Pickle Customer Service online
https://leadershipcenter.osu.edu/events/give-em-pickle-customer-service-online-0
We’re all in the same business, the people business. It’s not what we make or sell that’s ... critical; it’s how we take care of the people who buy it. Our job is to make customers (internal and ... extra things you do to make people happy. It may be doing something extra for a customer or sending ...
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Best Boss Ever
https://leadershipcenter.osu.edu/events/best-boss-ever-4
vital to being a great boss. Finally, creating a culture where people feel empowered and respected will ...
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Mission Possible: Positive Leadership
https://leadershipcenter.osu.edu/events/mission-possible-positive-leadership-13
test is to observe the way people react to you when you walk into a room. Are people happy to see you? ...
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Communicating to be Understood online
https://leadershipcenter.osu.edu/events/communicating-be-understood-online-0
a relationship. In this workshop we will explore how people communicate differently and how you can use your ... strengths to build relationships with your team and increase people's feeling of being heard. Through ...
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Six Ways to Influence People
https://leadershipcenter.osu.edu/blog/thu-09172020-531am/six-ways-influence-people
Blog Subscriptions ...
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Why Can't We All Just Get Along?
https://leadershipcenter.osu.edu/events/why-cant-we-all-just-get-along-1
can figure out what makes people tick and what ticks them off, you can create strategies for improving ... co-workers. • Participants will learn to value the difference among the people around them Please note, if ...
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Applying Your Personality Type to Build Your Leadership Skills (MBTI)
people who differ from you. Understanding your MBTI is self-affirming and encourages cooperation with ...
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Applying Your Personality Type to Build Your Leadership Skills (MBTI)
people who differ from you. Understanding your MBTI is self-affirming and encourages cooperation with ...
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Change Style Preference: Strengthening Your Capacity to Lead Self & Others through Change
people; • Identifying and gaining insights to your change style preference by completing Discovery ... support them; • Recognizing common reasons people resist change and their respective implications to the ... change process; and • Developing techniques & strategies to successfully manage and lead people ...
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Leadership Compass
https://leadershipcenter.osu.edu/events/leadership-compass-2
be nearly so many people walking around in borrowed postures, spouting secondhand ideas, trying ...