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  1. Give 'em the Pickle Customer Service online

    https://leadershipcenter.osu.edu/events/give-em-pickle-customer-service-online-1

    We’re all in the same business, the people business.  It’s not what we make or sell that’s ... critical; it’s how we take care of the people who buy it.  Our job is to make customers (internal and ... extra things you do to make people happy.  It may be doing something extra for a customer or sending ...

  2. County Budget Shortfalls – OSU Extension Guidelines

    https://extension.osu.edu/policy-and-procedures-handbook/i-administration-policies/county-budget-shortfalls-%E2%80%93-osu-extension

    must communicate frequently, effectively, and with many people. The first step is to determine who ... individuals. A basic list of people to be contacted immediately should include: Other personnel in your county ... Consider public meetings where large groups of people can come together to show their support. Consider ...

  3. Innovative Grants

    https://extension.osu.edu/policy-and-procedures-handbook/ii-administrative-and-program-resources/innovative-grants

    Extension’s Signature Programs Introduction to Entomophagy: Feeding 9 Billion People Six Legs at a Time Hidden ...

  4. FIRST RUN FRIDAYS Managing Using Leadership Styles

    https://leadershipcenter.osu.edu/events/first-run-fridays-managing-using-leadership-styles

    administrator, people or work focused, and fixed or flexible. There comes a point when you must ask yourself, are ...

  5. Fund Raising: Raffles, Bingo, Games of Chance

    https://extension.osu.edu/policy-and-procedures-handbook/v-legal-matters-and-risk-management/fund-raising-raffles-bingo-games

    private companies and people may donate to a public agency, and employees or officials may solicit and/or ...

  6. Communicating to be Understood

    https://leadershipcenter.osu.edu/events/communicating-be-understood-0

    a relationship. In this workshop we will explore how people communicate differently and how you can use your ... strengths to build relationships with your team and increase people's feeling of being heard. Through ...

  7. Mission Possible: Positive Leadership

    https://leadershipcenter.osu.edu/events/mission-possible-positive-leadership-17

    test is to observe the way people react to you when you walk into a room. Are people happy to see you? ...

  8. Leadership Compass online

    https://leadershipcenter.osu.edu/events/leadership-compass-online

    be nearly so many people walking around in borrowed postures, spouting secondhand ideas, trying ...

  9. Work Outside the University Policy Statement

    https://extension.osu.edu/policy-and-procedures-handbook/i-administration-policies/work-outside-university-policy-statement

    people of Ohio benefit from the dissemination of knowledge and technology, and the faculty or staff ...

  10. Section I: Overview of Cost Recovery

    https://extension.osu.edu/policy-and-procedures-handbook/iv-financial-and-business-practices/cost-recovery-policies/section-i

    audiences. Cost recovery efforts must advance Extension's Mission of "Engaging people to strengthen ...

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