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  1. Give 'em the Pickle Customer Service Online workshop

    https://leadershipcenter.osu.edu/events/give-em-pickle-customer-service-online-workshop

    We’re all in the same business, the people business. It’s not what we make or sell that’s ... critical; it’s how we take care of the people who buy it. Our job is to make customers (internal and ... extra things you do to make people happy. It may be doing something extra for a customer or sending ...

  2. Mission Possible: Positive Leadership

    https://leadershipcenter.osu.edu/events/mission-possible-positive-leadership-10

    test is to observe the way people react to you when you walk into a room. Are people happy to see you? ...

  3. INNOVATION IN EXTENSION: The Pennsylvania State University

    https://lod.cfaes.ohio-state.edu/pennsylvaniaState

    track where people look on the screen, and it maximise-- taking their eye movement where you want them ... there, and how people like it, if they don't like it, if we need to do something different. ... Public Media and ourself at Outreach. And some of that's certainly people's salaries and stuff ...

  4. Effective Meeting Facilitation: Getting the Most Out of Your Group

    https://leadershipcenter.osu.edu/events/effective-meeting-facilitation-getting-most-out-your-group-2

    effective at facilitating people through processes that provide useful information and data in making ...

  5. INNOVATION IN EXTENSION: University of Delaware

    https://lod.cfaes.ohio-state.edu/uOfDelaware

    people effectively. And there's already some research out there that speaks to us, but this would be ... I don't think the idea is novel. I think lots of people are doing this. For us, what's novel is that ... design skill sets. All we have to know is the content, and how we might engage people. And they even ...

  6. Effective Meeting Facilitation: Getting the Most Out of Your Group

    https://leadershipcenter.osu.edu/events/effective-meeting-facilitation-getting-most-out-your-group-1

    effective at facilitating people through processes that provide useful information and data in making ...

  7. Best Boss Ever

    https://leadershipcenter.osu.edu/events/best-boss-ever-3

    vital to being a great boss. Finally, creating a culture where people feel empowered and respected will ...

  8. Why Can't We All Just Get Along

    https://leadershipcenter.osu.edu/signature-workshops/leadership-development/what-your-personality-color-spectrum

    you can figure out what makes people tick and what ticks them off, you can create strategies for ... co-workers. Participants will learn to value the difference among the people around them. This workshop is ...

  9. INNOVATION IN EXTENSION: Texas A&M University

    https://lod.cfaes.ohio-state.edu/texasAM

    then the other value of that is you can prerecord them and it's in a location where our people can ... and we put a lot of into that. As we've been able to put more stuff online, for people to get ... their continued education that way, we see less people coming through the doors of a building to attend ...

  10. DISCflex Online workshop

    https://leadershipcenter.osu.edu/events/discflex-online-workshop

    others and realizing the impact of personal behavior on the people around you. DISC provides an insight ... make about other people. It can also go far in helping to predict how a person will react to a specific ...

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