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Change Style Preference: Strengthening Your Capacity to Lead Self & Others Through Change online
people; • Identifying and gaining insights to your change style preference by completing Discovery ... support them; • Recognizing common reasons people resist change and their respective implications to the ... change process; and • Developing techniques & strategies to successfully manage and lead people ...
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Give 'em the Pickle Customer Service online
https://leadershipcenter.osu.edu/events/give-em-pickle-customer-service-online-2
We’re all in the same business, the people business. It’s not what we make or sell that’s ... critical; it’s how we take care of the people who buy it. Our job is to make customers (internal and ... extra things you do to make people happy. It may be doing something extra for a customer or sending ...
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Leadership Compass online
https://leadershipcenter.osu.edu/events/leadership-compass-online-1
be nearly so many people walking around in borrowed postures, spouting secondhand ideas, trying ...
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Applying Your Strengths @ Work online
https://leadershipcenter.osu.edu/events/applying-your-strengths-work-online-1
your organization. The Gallup organization has found through its research that: People who know their ...
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Problem-Solving, Teamwork and Creativity for Success
https://leadershipcenter.osu.edu/events/problem-solving-teamwork-and-creativity-success-2
a task? Why they problem solve differently than you? Why some people think “inside the box” and others ...
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Leadership Institute: Effective Coaching and Emotional Intelligence online
emotional effectiveness as well as effective coaching (how we take good people and make them the best they ...
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Communicating to be Understood online
https://leadershipcenter.osu.edu/events/communicating-be-understood-online-1
a relationship. In this workshop we will explore how people communicate differently and how you can use your ... strengths to build relationships with your team and increase people's feeling of being heard. Through ...
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Resilient Leadership online
https://leadershipcenter.osu.edu/events/resilient-leadership-online
you may have felt like you were on top of the world, and other days not so much. Luckily, people tend ...
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Problem-Solving, Teamwork and Creativity for Success Sold out
https://leadershipcenter.osu.edu/events/problem-solving-teamwork-and-creativity-success-sold-out
a task? Why they problem solve differently than you? Why some people think “inside the box” and others ...
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Mission Possible: Positive Leadership online
https://leadershipcenter.osu.edu/events/mission-possible-positive-leadership-online-2
test is to observe the way people react to you when you walk into a room. Are people happy to see you? ...