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Give 'em the Pickle Customer Service online
https://leadershipcenter.osu.edu/events/give-em-pickle-customer-service-online-2
We’re all in the same business, the people business. It’s not what we make or sell that’s ... critical; it’s how we take care of the people who buy it. Our job is to make customers (internal and ... extra things you do to make people happy. It may be doing something extra for a customer or sending ...
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Best Boss Ever online
https://leadershipcenter.osu.edu/events/best-boss-ever-online
vital to being a great boss. Finally, creating a culture where people feel empowered and respected will ...
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Communicating to be Understood online
https://leadershipcenter.osu.edu/events/communicating-be-understood-online-1
a relationship. In this workshop we will explore how people communicate differently and how you can use your ... strengths to build relationships with your team and increase people's feeling of being heard. Through ...
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Mission Possible: Positive Leadership online
https://leadershipcenter.osu.edu/events/mission-possible-positive-leadership-online-2
test is to observe the way people react to you when you walk into a room. Are people happy to see you? ...
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Effective Meeting Facilitation: Getting the Most Out of Your Group
https://leadershipcenter.osu.edu/events/effective-meeting-facilitation-getting-most-out-your-group-3
effective at facilitating people through processes that provide useful information and data in making ...
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Leadership Compass online
https://leadershipcenter.osu.edu/events/leadership-compass-online-0
be nearly so many people walking around in borrowed postures, spouting secondhand ideas, trying ...
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Applying Your Personality Type to Build Your Leadership Skills (MBTI) online
people who differ from you. Understanding your MBTI is self-affirming and encourages cooperation with ...
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Leading from Wherever You Are online
https://leadershipcenter.osu.edu/events/leading-wherever-you-are-online
means to lead up, down and sideways. • Learn ways to deal with difficult people. • ...
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CD Wire- April 19, 2021
https://comdev.osu.edu/cd-wire/2021-04-19
Director of LOD at OSU Extension. Within the next few hours, I heard from a few people saying that the ... monitoring activities. Appointing People on Sponsored Programs- May 11 from 9 to 11 a.m. In this session ... recognizing that people often have many different types of trauma that impact their daily lives. People who ...
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Flex Your Leadership Style online
https://leadershipcenter.osu.edu/events/flex-your-leadership-style-online-1
others and realizing the impact of personal behavior on the people around you. DISCflex™ provides an ...